How to contact your insurance company
Find your insurance company below to report a claim. Have your policy number ready when you call.
| Company Name | Claims Phone Number | Claims Email | File a Claim Online |
|---|---|---|---|
| American Integrity Insurance Company | 1-866-277-9871 | claimsmail@aiiflorida.com | File a claim |
| American Strategic (ASI) Corp | 1-866-274-5677 | claims@americanstrategic.com | File a claim |
| Tower Hill | 1-800-342-3407 | claims@thig.com | File a claim |
| Auto-Owners Insurance Company* | 1-888-252-4626 | lakeland.clm@aoins.com | File a claim |
| Progressive Insurance | 1-800-776-4737 | claims@email.progressive.com | File a claim |
| Frontline Homeowners Insurance | 1-877-744-5224 | service@flhi.com | File a claim |
| Mercury Insurance | 1-800-503-3724 | customerservice@mercuryinsurance.com | File a claim |
| Citizens Property Insurance | 1-866-411-2742 | claims.communications@citizensfla.com | File a claim |
*Auto-Owners customers: report your claim through your local independent agent. Use the phone number above only after hours or if your agent is unavailable.
Tower Hill: use the email to send photos, estimates, and receipts, with your claim number in the subject line.
Contact details last checked November 2026. Companies can change them, so if a number doesn't work, check your policy.
Don't see your carrier?
Contact your agent or review the first pages of your insurance policy for filing instructions.